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OUR PROTOCOL
Cancellation Policy
To ensure all clients receive the best possible care, we require a clear protocol for scheduling adjustments:
- Rescheduling Window: Please provide at least 24-48 hours notice for any changes to your appointment time.
- Late Cancellations: Cancellations made with less than 48 hours notice will incur a 50% service fee. Exceptions for genuine emergencies at the practitioner's discretion.
- No-Shows: Failure to attend without notice will result in a fee equal to 100% of the scheduled service.
- If you need to cancel or reschedule please respond to a confirmation message or there is also a link in your booking confirmation email
We appreciate your understanding in helping us maintain a supportive and professional environment for the Nourish To Flourish community.
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